After nearly 100 years of keeping New York City running smoothly, we've found that our best salespeople are our clients. Read on and you'll see what we mean.
 
November 20, 2007

Fred Smith Helpful in Many Different Ways

Dear Joe,
Thank you so much for everything you did to expedite the gas being restored to my apartment. I appreciate your time in explaining everything that needed to be done to expedite the process, including all your calls to my assistant. You kept us posted on the progress of the Buildings Department and the Architect and were so helpful in many different ways. Thank you. Thank you! And have a wonderful Thanksgiving.
-Jean Kennedy Smith



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