After nearly 100 years of keeping New York City running smoothly, we’ve found that our best salespeople are our clients. Read on and you’ll see what we mean.
Dear Manager, I have been a customer already when the shop was located on East 73rd Street and ever since. I have used your company whenever house staff could not remedy a problem. I wish to express my appreciation of the serviceman Tom’s efforts to repair the stopper in our bathroom sink. Whatever the problem […]
Dear Mr. Kraus, Just a note of appreciation to you and your staff (Shawn/Angelo/Larry L. Uri/Fbio & Tony (anyone forgotten?-If yes, sorry) for the extraordinary service given to KITON during somewhat ’extraordinary’ emergency circumstances this past month… We look forward to continuing our business relationship-begun many years ago- with our wishes to everyone for a […]
Dear Philip, I needed my toilet to be reset. I called last Friday, May 24, 2013 and spoke to Steve. I explained what I needed, he told me the cost and scheduled an appointment for Friday, May 31st between 12 PM and 3 PM. I also explained that my building required a Certificate of liability […]
“Typically when I call them, I have a leak; I need someone now. They come right away. They come prepared. They come with their right tools and the right knowledge base, and they take care of the problem. To me that’s priceless.” Jon Shechter