Our People

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You don’t handle over 1,200 emergency calls in NYC every month successfully without teamwork. At Fred Smith Plumbing and Heating, that teamwork stems from the tightly orchestrated efforts of our executive team, eight field supervisors, nearly 100 mechanics, helpers and field personnel, and several NYC licensed master plumbers . What really sets every one of these people apart is their interest in, and concern for, the needs of our clients. Around here, job satisfaction is drawn from customer satisfaction and work that’s well done.

We’ve found that if we, as a company, put our employees first, they in turn feel good going out and putting our clients first. Perhaps that’s why our average employee has been with us for nearly 10 years and our supervisors have each been on the Fred Smith team for at least 22 years.


Spencer Kraus, son of owner Philip Kraus, is a fourth generation NYC plumber? Call Fred Smith Plumbing and put that lineage to work for you today.

"To be successful by himself in any task is very good. To succeed as a team is even better.”

– Brahma Kumaris