January 10, 2006

Fred Smith’s Culligan Dealership Receives 5 Year Award Certificate for Excellence In Customer Service

To qualify for this award, Culligan International’s Office of the President allows a maximum of one escalated complaint from our consumers in each calendar year for five consecutive years. The President’s Office said of Culligan of New York City, “Your ongoing commitment to providing customers with such a high level of service is truly appreciated throughout the organization…and deserves special recognition”. Fred Smith’s CEO, Philip Kraus, says “this award reflects Fred Smith’s long held value of putting the customer first and is a measure of our employees’ dedication and cooperative spirit each day as the Fred Smith team strives to exceed customer expectations”. Less than 15% of the 800 Culligan dealers nationwide received this award.