Dear Mr. Angelo Telesmanic [Supervisor],
This is to commend the excellent work done by your people today in installing a new commode at our apartment. they were an obliging team, very fast, courteous and tidy. Moreover, they worked will with the buidling staff.
So far the new toilet works just fine, a vast imnprovement over the previous model.
Sincerely,
Edward Streator
535 Park Avenue
When you call Fred Smith Plumbing you get an expert on the phone who can solve your problem fast. Most days, that expert will probaby be owner Philip Kraus.