October 4, 2004

Plumbing Repairs/Shower: “Fred Smith Plumbing Rocks! We will be sending all our work your way.”

Dear Mr. Kraus,

I just wanted to let you know how grateful I am that Fred Smith. Your mechanic was able to fix my heating system. It is a big relief for my wife and I, considering our babies’ room was without heat for most of last winter.

There were at least three other companies that we had contacted to deal with the problem over the last year. They all suggested different things and none of them were able to solve the problem. Then fortunately a friend referred me to your company. Gary was very professional and courteous. He sent over your mechanic who was evidently a lot more knowledgeable and experienced than any of the other “specialists” who set foot in my apartment. He knew what needed to be done and did it.

Once again hats off to Fred Smith. I will recommend you to anyone and everyone who needs an outstanding and reliable plumbing and heating company.

-David Biro