May 20, 2005

HVAC/Condensate Drain Cleaning: Fred Smith Plumbing: “work was done to the highest standard.”

Dear Phil,

On behalf of 20166 Tenants Corp., I would like to personally thank you, Dave London and the Fred Smith staff for your cooperation regarding the recent HVAC condensate drain cleaning and drain line replacement project in our building.

I also wanted to share with you my experience working with Vlad and his helper, Aris.
Vlad and Aris should be commended for their fine work. Each took it upon himself to ensure that their work was done to the highest standard. Moreover, it was clear to all of us that they took a personal interest in this project and ensured (to the extent possible) that our tenants were kept apprised of scheduling as well as keeping a sharp eye on cleanliness while working in the tenant’s apartments. In spite of sometimes difficult tasks at hand, they always maintained a good work ethic, pleasant disposition, professional attitude and a sense of humor.
I don’t often take time to write such a letter but felt you should know about the caliber of your men. Bravo.

-Jon R. Schechter

To view the PDF version of this article, click here.