August 17, 2017

Plumbing/Laundry Room Sink: “Fred Smith Plumbing’s employee extraordinarily personable, professional, and quick.”

Dear Mr. Kraus,

This note is to let you know how pleased I was with the excellent work your representative, Ricardo, did in repairing my laundry room sink in my condominium At Rio, The Condominium and Spa on July 10th.

I had just returned from two weeks hiking and rafting in the Grand Canyon and had thirty pounds of dirty laundry to deal with and no sink.

Ricardo was extraordinarily personable, professional, and quick to fix the problem.

He could teach lessons in dealing with customers.

Thanks for sending him.

Sincerely,

Helen MacLean