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After nearly 100 years of keeping New York City running smoothly, we’ve found that our best salespeople are our clients. Read on and you’ll see what we mean.

August 17, 2017

Plumbing/Laundry Room Sink: “Fred Smith Plumbing’s employee extraordinarily personable, professional, and quick.”

Dear Mr. Kraus, This note is to let you know how pleased I was with the excellent work your representative, Ricardo, did in repairing my laundry room sink in my condominium At Rio, The Condominium and Spa on July 10th. I had just returned from two weeks hiking and rafting in the Grand Canyon and […]

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February 7, 2014

Emergency Response/Plumbing: “Extraordinary service during extraordinary circumstances.”

Dear Mr. Kraus, Just a note of appreciation to you and your staff (Shawn/Angelo/Larry L. Uri/Fbio & Tony (anyone forgotten?-If yes, sorry) for the extraordinary service given to KITON during somewhat ’extraordinary’ emergency circumstances this past month… We look forward to continuing our business relationship-begun many years ago- with our wishes to everyone for a […]

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May 31, 2013

Plumbing/Toilet: “Fred Smith Plumbing is friendly, efficient, and cleans up after the job.”

Dear Philip, I needed my toilet to be reset. I called last Friday, May 24, 2013 and spoke to Steve. I explained what I needed, he told me the cost and scheduled an appointment for Friday, May 31st between 12 PM and 3 PM. I also explained that my building required a Certificate of liability […]

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“Typically when I call them, I have a leak; I need someone now. They come right away. They come prepared. They come with their right tools and the right knowledge base, and they take care of the problem. To me that’s priceless.” Jon Shechter

“Those with a flexible nature will adjust and create harmony with others.”

- Brahma Kumaris