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After nearly 100 years of keeping New York City running smoothly, we’ve found that our best salespeople are our clients. Read on and you’ll see what we mean.

February 7, 2014

Emergency Response/Plumbing: “Extraordinary service during extraordinary circumstances.”

Dear Mr. Kraus, Just a note of appreciation to you and your staff (Shawn/Angelo/Larry L. Uri/Fbio & Tony (anyone forgotten?-If yes, sorry) for the extraordinary service given to KITON during somewhat ’extraordinary’ emergency circumstances this past month… We look forward to continuing our business relationship-begun many years ago- with our wishes to everyone for a […]

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May 31, 2013

Plumbing/Toilet: “Fred Smith Plumbing is friendly, efficient, and cleans up after the job.”

Dear Philip, I needed my toilet to be reset. I called last Friday, May 24, 2013 and spoke to Steve. I explained what I needed, he told me the cost and scheduled an appointment for Friday, May 31st between 12 PM and 3 PM. I also explained that my building required a Certificate of liability […]

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November 13, 2013

Plumbing/Shower: “Fred Smith Plumbing responded immediately and now both showers work perfectly!”

Dear Mr. Kraus I just wanted to thank you for your assistance in getting our KWC showers fixed. Jim Kenney responded immediately and continued to follow up. Shawn Colkins emailed me that the parts were not available to Fred Smith Plumbing and urged me to contact KWC directly. I did and forwarded the photos of […]

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“Typically when I call them, I have a leak; I need someone now. They come right away. They come prepared. They come with their right tools and the right knowledge base, and they take care of the problem. To me that’s priceless.” Jon Shechter

“Those with a flexible nature will adjust and create harmony with others.”

- Brahma Kumaris